Tidewell

Risk dashboard for marine insurers, built for underwriters who live in spreadsheets.

Client

Tidewell, marine insurance software

What we did

Product design, dashboard, design system

Plan

Sprint, one designer

Time

8 weeks, Jun to Jul 2024

The brief

The brief

Underwriters at Tidewell’s first customers priced each vessel across four spreadsheets. The product team had the data but no way to show it on one screen.

We designed a dashboard that puts the voyage, the vessel and the risk score side by side, and a component library to keep it consistent.

Week by week

Week by week

Weeks 1–2

Underwriter shadowing

Underwriter shadowing

Watching six underwriters price real policies.

Watching six underwriters price real policies.

Weeks 3–5

Dashboard

Dashboard

One screen for vessel, voyage and risk.

One screen for vessel, voyage and risk.

Weeks 6–7

Design system

Design system

Tables, charts and filters as Figma components.

Tables, charts and filters as Figma components.

Week 8

Beta handoff

Beta handoff

Specs, a prototype and two review calls.

Specs, a prototype and two review calls.

What happened next

−40%

Less time to quote a new vessel.

18

Underwriters in the beta.

1 screen

Replaced four spreadsheets per policy.

“Our underwriters stopped asking for the export button.”

“Our underwriters stopped asking for the export button.”

James Whitfield

Head of Product, Tidewell

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