Kestrel Air

Rebrand and booking site for a regional airline flying twelve routes.

Client

Kestrel Air, regional airline

What we did

Rebrand, booking website, signage

Plan

Partner and a fixed project

Time

14 weeks, 2024

The brief

The brief

Kestrel Air flew on time and cost less than the big carriers, but its brand looked like a budget bus company. Most bookings went through travel agents.

We rebuilt the identity around the view from the window and designed a booking site that sells the route, not just the seat.

Week by week

Week by week

Weeks 1–3

Brand strategy

Brand strategy

Research with frequent flyers and a new positioning.

Research with frequent flyers and a new positioning.

Weeks 4–7

Identity

Identity

Logo, livery sketches and a photo style.

Logo, livery sketches and a photo style.

Weeks 8–12

Booking site

Booking site

Search, seat choice and checkout in Framer and code.

Search, seat choice and checkout in Framer and code.

Weeks 13–14

Airport signage

Airport signage

Gate, desk and lounge signs for twelve airports.

Gate, desk and lounge signs for twelve airports.

What happened next

+27%

More direct bookings on the new site.

12

Routes relaunched under the new brand.

−31%

Less drop-off in the booking flow.

“It finally feels like an airline people choose, not one they end up on.”

“It finally feels like an airline people choose, not one they end up on.”

Ana Ribeiro

CMO, Kestrel Air

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