Groundwork

Ordering app and packaging for coffee roasters who sell to cafés.

Client

Groundwork, wholesale coffee platform

What we did

Mobile app, packaging, brand

Plan

Partner, two designers

Time

10 weeks, Sep to Nov 2024

The brief

The brief

Café owners reordered beans by text message, often at six in the morning. Roasters lost orders and spent their afternoons fixing them.

We designed an ordering app built around the reorder, then a packaging system that roasters could print on their own.

Week by week

Week by week

Weeks 1–2

Café interviews

Café interviews

Ten cafés, one shared problem: reordering takes too long.

Ten cafés, one shared problem: reordering takes too long.

Weeks 3–5

Ordering app

Ordering app

Reorder in two taps, with delivery days up front.

Reorder in two taps, with delivery days up front.

Weeks 6–8

Packaging system

Packaging system

One label layout that works for every roaster.

One label layout that works for every roaster.

Weeks 9–10

Brand and launch

Brand and launch

Logo, colours and the launch campaign.

Logo, colours and the launch campaign.

What happened next

+45%

More repeat orders from cafés in the first quarter.

60 sec

Typical time to place a reorder.

120

Roasters on the platform at launch.

“Our cafés reorder from the app now instead of texting us at 6am.”

“Our cafés reorder from the app now instead of texting us at 6am.”

Tom Becker

Founder, Groundwork

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